ORDERS
Once an order is placed, the order cannot be altered or canceled. Merchandise availability is subject to change. In the event that an order is placed and the item is out of stock, we will automatically refund your original payment method and inform you about the unavailability shortly after the order is placed.
PRE-ORDERS
Orders made in the US are preorders. We will begin production domestically in the US on Feb 1st. All orders are projected to be packaged and shipped out within 3 weeks of production.
SHIPPING
US orders are sent via USPS. EUR orders are sent via CORREOS. Please allow 2-3 weeks to process and ship orders. We will only ship to the address provided at checkout. We do not offer signature confirmation and we are not responsible for any lost, stolen, or damaged shipments.
RETURNS
Please return items in new condition within 10 business days of the original shipment along with a copy of the order confirmation email received at the time of purchase. Shipping and handling fees of the original purchase are not eligible for refunds and the customer is responsible for shipping charges when making returns. We do not offer exchanges. If you want the item you purchased in a different size or color, you will need to place a new order and return the unwanted item for a refund.
REFUNDS
Refunds will be charged back to the original form of payment used for purchase once the item has been received and new condition verified within 2-3 business days of receiving the return.
EXCHANGES
We do not offer exchanges. If you want the item you purchased in a different size or color, you will need to place a new order and return the unwanted item for a refund.